get https://management-api-us-east-1-production.hub.bitbrew.com/v1/tenants//devices/files
See the update failure limit setting for your tenant.
In order to save customer cost, the system will, by default, cancel any device update after three failed attempts. This limit applies to both firmware and configuration updates, and failed attempts are counted independently for each type of file update. The limit can be configured to a number other than three.